When you allow users/customers getting positive onboarding experience, it means the users/customers have made the correct choice. This helps you to retain the delighted users/customers.
Customer onboarding can be a nurturing process for you to showcase your product to new users.
The perfect customer onboarding journey may include step-by-step tutorials, appropriate guidance and support, and and milestone celebrations when a new customer achieves a mini-goal (i.e. a specific success) when using your product.
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